Bodha AI

Terms & Conditions

Terms and conditions for using Bodha AI services.

Last Updated: January 2024

Please read these Terms and Conditions ("Terms") carefully before using the Bodha AI platform ("Service") operated by Bodha AI ("we," "us," or "our").

Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Description of Service

Bodha AI is a platform that enables users to create, train, and deploy AI assistants powered by their own knowledge base. Our Service includes:

  • AI agent creation and management
  • Knowledge base training and management
  • Chatbot customization and embedding
  • Analytics and conversation tracking
  • Related tools and features

User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Account Responsibilities

You are responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your account credentials
  • Ensuring your account information is accurate and up-to-date
  • Complying with all applicable laws and regulations

Acceptable Use

Permitted Uses

You may use our Service to:

  • Create and manage AI assistants for legitimate business purposes
  • Train AI assistants with your own content and knowledge
  • Embed chatbots on your websites and applications
  • Analyze conversations and improve your AI assistants

Prohibited Uses

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Upload content that infringes on intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to reverse engineer or compromise the Service
  • Use the Service to spam, harass, or harm others
  • Impersonate others or provide false information
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Share your account credentials with others

Content and Intellectual Property

Your Content

You retain ownership of all content you upload to our Service, including:

  • Documents and files
  • Website content
  • Text and knowledge base materials
  • Customizations and configurations

By uploading content, you grant us a license to:

  • Store and process your content to provide the Service
  • Use your content to train and operate your AI assistants
  • Back up and secure your content

Our Intellectual Property

The Service, including its design, features, and functionality, is owned by Bodha AI and protected by intellectual property laws. You may not:

  • Copy, modify, or create derivative works
  • Reverse engineer or attempt to extract source code
  • Remove any proprietary notices or labels
  • Use our trademarks or logos without permission

AI Model and Responses

AI Accuracy

While we strive for accuracy, AI-generated responses may contain errors or inaccuracies. You acknowledge that:

  • AI responses are generated based on your knowledge base and instructions
  • We do not guarantee the accuracy, completeness, or reliability of AI responses
  • You are responsible for reviewing and validating AI responses
  • You should not rely solely on AI responses for critical decisions

Content Responsibility

You are responsible for:

  • The accuracy of content in your knowledge base
  • The appropriateness of AI responses generated from your content
  • Ensuring your content complies with applicable laws
  • Monitoring and moderating AI interactions

Payment Terms

Subscription Plans

Our Service offers various subscription plans with different features and usage limits. By subscribing, you agree to:

  • Pay all fees associated with your selected plan
  • Automatic renewal unless you cancel
  • Price changes with reasonable notice

Refunds

Refund policies vary by plan. Contact support for specific refund terms.

Service Availability

We strive to maintain Service availability but do not guarantee:

  • Uninterrupted or error-free operation
  • Specific uptime percentages
  • Compatibility with all systems or devices

We may perform maintenance that temporarily affects availability.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid in the past 12 months
  • We are not responsible for third-party actions or content
  • We do not guarantee specific results from using the Service

Indemnification

You agree to indemnify and hold harmless Bodha AI from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your content or AI responses
  • Your violation of any rights of others

Termination

By You

You may terminate your account at any time by:

  • Canceling your subscription
  • Deleting your account through settings
  • Contacting support

By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay required fees
  • Otherwise misuse the Service

Upon termination:

  • Your access to the Service will cease
  • Your data may be deleted after a reasonable retention period
  • You remain responsible for fees incurred before termination

Changes to Terms

We reserve the right to modify these Terms at any time. We will:

  • Provide notice of material changes
  • Update the "Last Updated" date
  • Continue to honor previous Terms for existing subscriptions where reasonable

Your continued use after changes constitutes acceptance.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the jurisdiction where Bodha AI operates, without regard to conflict of law principles.

Dispute Process

If you have a dispute, you agree to:

  1. First contact us to resolve the issue
  2. Engage in good faith negotiations
  3. Follow any applicable dispute resolution procedures

General Provisions

Entire Agreement

These Terms constitute the entire agreement between you and Bodha AI regarding the Service.

Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

Waiver

Our failure to enforce any provision does not constitute a waiver.

Assignment

You may not assign these Terms without our consent. We may assign these Terms freely.

Contact Information

For questions about these Terms, contact us at:

Acknowledgment

By using Bodha AI, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.